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Serving the Health Information Needs of Elders (SHINE) The SHINE Program provides free and unbiased health insurance information, counseling and assistance to Medicare beneficiaries of all ages and their caregivers. The SHINE counselors help older persons and younger disabled Medicare beneficiaries understand their Medicare benefits and other health insurance options. The SHINE program ensures that Medicare beneficiaries have access to accurate information regarding health care options. The SHINE program is supported by the Massachusetts Executive Office of Elder Affairs in partnership with elder and social service agencies and the Councils on Aging.
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